Refund policy
At L.O.C Astrology, we take pride in creating unique, high-quality products made especially for our customers. We want you to love your purchase, and we understand that sometimes an item may not work out.
Click here to start a return.
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery.
Items must be unworn, unwashed, unused, and in their original condition to be eligible for a return or exchange. Items that show signs of wear, washing, damage, or use may not be accepted.
For returns, the $7.95 shipping & processing fee will be deducted from your refund. Original shipping charges, if applicable, are non-refundable.
For exchanges, a $6.95 shipping & processing fee will be charged to process the exchange and return shipment.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged or defective, or you receive the wrong item, please contact us as soon as possible so we can evaluate the issue and make it right.
Contact our support team at info@locastrology.com and include your name, order number, a detailed description of the issue, and photo proof.
If the issue is confirmed to be an error on our part, we will work with you to resolve it.
Pre-Order Exchanges
At this time, we do not offer international returns or exchanges.
International Orders
Pre-Order items are offered at a discounted price and ineligible for exchange. You can return the item for a refund or store credit.
Final Sale Items
Items specifically marked Final Sale are not eligible for returns or exchanges.
By placing an order with L.O.C Astrology, you agree to the terms of this Return & Exchange Policy. If you have questions before placing an order, we strongly encourage reviewing size charts and product details carefully, as policies are strictly enforced.
